![]() You can confirm delivery is not being blocked by your Verify Service's geographic permissions by checking the Geo permissions tab in Twilio Console by navigating to Twilio Console > Verify > Settings > Geo permissions. If you attempt to send Verifications to an undeliverable country, you will receive Error 60605. To begin the registration process, visit Twilio’s Alphanumeric Sender ID registration page. While Twilio Verify uses generic senders on behalf of our customers, we recommend that you register your own Alphanumeric Sender ID for countries marked with “Pre-Registration Required” in the support article to increase the conversion rate of your messages. Some smaller countries and island states may not be listed because they utilize the telecommunications infrastructure of other countries, please contact Sales to inquire about unlisted areas. In addition, Verify also delivers to China. All countries listed in the article are supported by Messaging and therefore are also supported by Verify. Read this support article for details on Twilio's current Messaging support capabilities to deliver SMS worldwide. See special restrictions for sending SMS to Singapore or Canada. Protect Your Verify Application with Service Rate Limits ![]() Verify Countries and Regions Deliverability Using Silent Network Auth with Twilio Regionsĭefault Languages for Phone Number Country Codes Do not contact end-users on do-not-call or do-not-disturb registries.Best Practices for Production Implementation.SMS campaigns should support HELP/STOP messages, and similar messages, in the end-user’s local language.Only communicate during an end-user’s daytime hours unless it is urgent.Get opt-in consent from each end-user before sending any communication to them, particularly for marketing or other non-essential communications.The following are some general best practices: Twilio strongly encourages customers to review proposed use cases with qualified legal counsel to make sure that they comply with all applicable laws. Messages sent from international mobile numbers to Italy may be replaced with an Alphanumeric Sender ID or a Local Numeric Sender ID. Il codice di condotta sarà periodicamente aggiornato da Twilio come e laddove necessario per garantire il rispetto di eventuali future modifiche al regime normativo applicabile all'utilizzo degli Alias. Step 3 lets you configure how to handle incoming messages. Click Add Alpha Sender and then click 'Step 3: Set up integration'. This will be the ID shown to the recipient instead of a phone number. Next, enter your desired ID into the Alpha Sender ID field. L'articolo 5, comma 4, della delibera AGCOM 42/13/CIR recante “Regolamento per l'utilizzo degli indicatori alfanumerici di identificazione del chiamante negli SMS/MMS utilizzati per i servizi di messaggistica aziendale” prevede che i fornitori di servizi di messaggistica debbano adottare uno specifico codice di comportamento in anticipare, stabilendo, tra l'altro, le regole per la creazione degli Alias e le misure adottate a tutela degli utenti finali. On Step 2, select the 'Alpha Sender' option for the Sender Type dropdown, and click Continue. In questo contesto, un "Alias" è una stringa di caratteri alfanumerici visualizzata nel campo dell'indirizzo per SMS/MMS e comunicazioni di trasferimento dati. In ottemperanza alla delibera 42/13/CIR dell'Autorità per le Garanzie nelle Comunicazioni, Twilio Ireland Limited (Twilio) ha adottato un codice di condotta in merito all'utilizzo di ALIAS (cosiddetti SenderID alfanumerici) per i servizi di messaggistica aziendale. The Code of Conduct will be regularly updated by Twilio, including but not limited to ensure compliance with any future changes to the regulatory regime applicable to the use of Aliases. In this context, an “Alias” is a string of alphanumeric characters shown in the CLI field for SMS/MMS and data transfer communications.Īrticle 5, paragraph 4 of AGCOM (Italian Communications Authority) resolution 42/13/CIR regarding “Regulations for using alphanumeric caller identification indicators in SMS/MMS used for business messaging services” states that messaging service providers must adopt a Code of Conduct in advance, establishing, among other things, the rules for creating an Alias and the measures taken to protect End Users. In compliance with Italian Communications Authority resolution 42/13/CIR, Twilio Ireland Limited (Twilio) has adopted this Code of Conduct regarding the use of Aliases ( i.e., alphanumeric senderIDs) for Business Messaging Services. Sending marketing and promotional messages between 10PM to 8AM, and all day on Sunday is prohibited. Sending cannabis related content is strictly prohibited.
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